Accessibility Policy

 Accessibility Policy for Moiret, operated by SYNTARION INDIA CONSULTING PRIVATE LIMITED, in compliance with applicable Indian law (e.g., Rights of Persons with Disabilities Act, 2016) and global best practices (e.g., WCAG 2.1 standards, ADA guidelines).

ACCESSIBILITY POLICY
Effective Date: 09-06-2025
Last Updated: 08-06-2025

1. Purpose

At Moiret, operated by SYNTARION INDIA CONSULTING PRIVATE LIMITED, we are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure that our services are inclusive and usable for all individuals, regardless of their physical or cognitive abilities.

2. Scope

This policy applies to all digital products and services provided by Moiret, including our:

• Website(s);
• Mobile applications;
• E-commerce interfaces;
• Customer service and support systems;
• Communications including emails, forms, and alerts.

3. Commitment to Accessibility

We aim to meet or exceed the requirements of applicable laws and standards, including but not limited to:

• The Rights of Persons with Disabilities Act, 2016 (India);
• Web Content Accessibility Guidelines (WCAG) 2.1, Level AA;
• Global best practices for digital accessibility, including the ADA (Americans with Disabilities Act) where applicable to users in the U.S.

4. Measures to Support Accessibility

To ensure accessibility of our services, we take the following measures:

• Integrate accessibility into our procurement and design processes;
• Conduct regular audits and usability testing with assistive technologies;
• Provide accessibility training to content creators and developers;
• Engage with accessibility consultants when launching major updates.

5. Features and Functionalities

The following accessibility features are available or being actively implemented:

• Keyboard navigability;
• Text alternatives for all non-text content;
• Color contrast compliance;
• Resizable text without loss of functionality;
• Screen-reader compatibility;
• Skip navigation links and ARIA landmarks.

6. Feedback and Grievances

We welcome feedback from all users about the accessibility of our digital interfaces. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

Grievance Officer: [Insert Officer’s Name]
Email: supports@moiret.com
Response Time: Within 15 business days
Mailing Address:
SYNTARION INDIA CONSULTING PRIVATE LIMITED
2nd Phase Gokula Ext., Kyathsandra, Tumkur City, Tumkur, Karnataka

We will investigate the matter and respond in accordance with our grievance redressal procedures.

7. Continuous Improvement

Accessibility is an ongoing effort. We:

• Review this policy at least annually;
• Incorporate feedback from users, experts, and audits;
• Update our design and development practices as technology and standards evolve.

8. Legal Compliance

This policy is intended to comply with:

• Indian laws and standards on accessibility, including the IT Act, 2000 and the Rights of Persons with Disabilities Act, 2016;
• International accessibility frameworks, as applicable.

9. Third-Party Content and Tools

While we strive to ensure accessibility of third-party tools or plug-ins on our Platform, we do not control their development and may not guarantee full accessibility. Where feasible, we provide accessible alternatives or flag any limitations.

10. Policy Updates

We may update this Accessibility Policy to reflect changes in our technology or legal obligations. The updated version will be posted with a new effective date, and your continued use of our services will constitute acceptance.

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